NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card and notify you immediately.

Changes to Order & Return Policy
All sales are final and changes cannot be made after an order is placed. Since hair is a product for personal use, we cannot accept returns or exchanges to protect the hygiene of our customers. Please review your order carefully before checking out. MYHAIR365 is not responsible for mistakes or errors in your order.

Backorders
If a backorder occurs on your item(s), you will be placed on a priority waitlist. We will promptly ship item(s) upon arrival. In addition we will inform and update by email with the estimated arrival date. If backordered item(s) are not received in a reasonable length of time, we will contact you immediately and offer an option of a full payment refund.

Shipping Information
Contingent on stock availability, orders are shipped within 24 hours of processing Monday-Friday. Once shipped, orders arrive within 1-5 business days for USPS Ground Shipping and 1 business day for USPS Express Shipping. MYHAIR365 uses USPS for all orders, and First Class Mail for shipping samples.

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